To confirm a pending order, go to Orders. Click on the customer name from the list or search it, select Confirmed in Order status drop down. Click Update.
Tag: Event Ticketing
How to cancel a ticket but not all tickets from a confirmed order?
To cancel an ticket in a confirmed order, go to Orders, click on customer name from the order list. Click on Cancel ticket for the ticket which you want to cancel.
How do I resend ticket to attendees?
To resend a ticket, go to Orders. Click on name of the customer from the order list. Click on Send icon for the ticket which you want to resend.
How do I send a payment reminder on a pending order?
To send a payment reminder for a pending order, go to Orders, click on name of the customer from the order list. Click on Send Payment Reminder in the top right corner.
How do I resend order invoice to a contact who purchased the tickets?
To resend an invoice to a contact, go to Orders. Click on name of the order form the order list. Click on Send invoice in the top right corner.
How do I print an invoice?
To print an invoice, go to Orders. Click on order name from the order list. Click on Print in the top right corner.