To resend a ticket, go to Orders. Click on name of the customer from the order list. Click on Send icon for the ticket which you want to resend.
Tag: Event Ticketing
How do I send a payment reminder on a pending order?
To send a payment reminder for a pending order, go to Orders, click on name of the customer from the order list. Click on Send Payment Reminder in the top right corner.
How do I resend order invoice to a contact who purchased the tickets?
To resend an invoice to a contact, go to Orders. Click on name of the order form the order list. Click on Send invoice in the top right corner.
How do I print an invoice?
To print an invoice, go to Orders. Click on order name from the order list. Click on Print in the top right corner.
How do I enable payments for Memberships?
To sell memberships, you need to create a ticket under Basics (or choose an existing ticket) in your event dashboard.
Then go to ticket settings (Ticket settings for new ticket display after you create and save it for the first time).
Under selected ticket’s settings, Enable Membership and enter number of days for which this membership will be valid.
Click on save.
The Membership ticket will now be displayed in the list of tickets on your event website.
Users can now purchase memberships and once the payment is confirmed, their membership details shall display under My Membership accessible from user dashboard on the event website.