What control would we have over the content once our event is over? Is there a way that we could export our information?

Once
the event is over, your event website remains up and running till you
wish to delete it. However, the access backend is revoked once your plan
subscription is over. You can export your data anytime. Data includes
attendees, abstracts, sessions, reviewers, orders and others.


How to create copy of a menu for different languages?

You can create separate menu for all enabled languages for your website.

Navigation Menu

To create copy of a existing menu for another language, Click on edit icon and check the checkbox for create copy  button then select language in which you want to create the copy of existing menu.

To  check the created menu, select language from the language drop-down on the the top right. You will see the list of menus created for All language and your selected language. You can always edit the menu from “Update Menu” pop up using edit icon.

You can also set associations for menus. For a menu of a particular language, you can associate the menu to menu of another language. 

This will keep the user on same page when he/she switches the language on the website.

User Dashboard Menus

You can add translations for dashboard menus for different languages using “Reorder Dashboard Menus / Manage Translations” button. 

What is the workflow for adding and managing sponsors and exhibitors?

Here’s the workflow for managing sponsors/exhibitors:

Admin can create sponsorship packages from Tickets & Fees tool. Sponsors would go to sponsorship packages page to purchase a package.

Admin would then go to Sponsors Manager to create a sponsor listing.

To add a sponsor representative who would represent this sponsor at the event, admin would need to go to Contacts and add the representative as an attendee.

To send invites to prospective sponsors, create them as contacts in the system and send emails to them using email broadcast tool.

You can update the status for these prospects using the Lifecycle Stage and Deal Stage options in the left side parameter settings in Contacts detail view.

To add exhibitors, go to Exhibitors Manager. Dryfta does not have a purchase module yet for exhibitors so they would need to use the sponsorship packages form or a custom form created using form builder tool.

Why some of my data is not displaying in my custom report?

That must be due to one of these reasons:

  • Correct filter/s is not applied. Please check to make sure correct filters are applied and they are applied correctly.
  • Columns that is to be displayed in the report are not selected. Go to Columns section to select columns you want to include in the report.
  • Incorrect usertype selected. Not all user has access to all data i.e. a usertype would only display data with which the usertype is associated with. For example, if you select reviewers usertype, it wont display data related to sessions as reviewers are not displayed/included in sessions.
  • Incorrect Date range is set – If you select a date range, the report would only list data between those dates. So, make sure your dates are set correctly for the report you’re generating.

How to import/update abstracts using CSV file?

One can use the import tool to import abstracts into Dryfta, update multiple abstracts’ status, assign multiple abstracts to multiple reviewers, add co-authors and more.

Here’s how to import abstracts:

Go to Abstracts & Reviews > Import Abstracts > Update Abstracts tab and download the sample file. Open the downloaded file and arrange it with abstract title, abstract description, author name and email address.  Then, go back to Update Abstracts tab and import your updated sample file (make sure it is saved in CSV format). 

Notes:

  • The existing submission type cannot be updated. 
  • Update only those information which are associated with the submission type of the given abstract. 
  • Make sure that the default columns are intact.

  

  

What is the difference between a ticket and registration?

In order to submit abstracts or to show interest in event, one has to create an account first using the registration form. 

To become an attendee at the event, one has to purchase the tickets. Or to submit an abstract which requires author to pay a fee, one has to purchase tickets. That’s basically the reason why Dryfta platform has separate options to register and to purchase tickets.


You have the option to either ask users to register first and then purchase a ticket, Or you can disable the registration button (from Website builder > Navigation) to let users purchase a ticket first and then system shall register them automatically and send their login credentials to them. 

You also have the option to let users register and then automatically redirect them to purchase the tickets on the tickets page. Go to Form builder > Form settings and under contact registration form, enter the URL where you want users to be redirected on form submission.


Registration get users the username/password to log in to their dashboard on the event website to update their profile, purchase and download tickets and invoices, submit abstracts, submit reviews, enable public profile, disable notifications etc.