Author: Zeb Reyaz

How to create copy of a menu for different languages?

You can create separate menu for all enabled languages for your website.

Navigation Menu

To create copy of a existing menu for another language, Click on edit icon and check the checkbox for create copy  button then select language in which you want to create the copy of existing menu.

To  check the created menu, select language from the language drop-down on the the top right. You will see the list of menus created for All language and your selected language. You can always edit the menu from “Update Menu” pop up using edit icon.

You can also set associations for menus. For a menu of a particular language, you can associate the menu to menu of another language. 

This will keep the user on same page when he/she switches the language on the website.

User Dashboard Menus

You can add translations for dashboard menus for different languages using “Reorder Dashboard Menus / Manage Translations” button. 

What is the workflow for adding and managing sponsors and exhibitors?

Here’s the workflow for managing sponsors/exhibitors:

Admin can create sponsorship packages from Tickets & Fees tool. Sponsors would go to sponsorship packages page to purchase a package.

Admin would then go to Sponsors Manager to create a sponsor listing.

To add a sponsor representative who would represent this sponsor at the event, admin would need to go to Contacts and add the representative as an attendee.

To send invites to prospective sponsors, create them as contacts in the system and send emails to them using email broadcast tool.

You can update the status for these prospects using the Lifecycle Stage and Deal Stage options in the left side parameter settings in Contacts detail view.

To add exhibitors, go to Exhibitors Manager. Dryfta does not have a purchase module yet for exhibitors so they would need to use the sponsorship packages form or a custom form created using form builder tool.

Why some of my data is not displaying in my custom report?

That must be due to one of these reasons:

  • Correct filter/s is not applied. Please check to make sure correct filters are applied and they are applied correctly.
  • Columns that is to be displayed in the report are not selected. Go to Columns section to select columns you want to include in the report.
  • Incorrect usertype selected. Not all user has access to all data i.e. a usertype would only display data with which the usertype is associated with. For example, if you select reviewers usertype, it wont display data related to sessions as reviewers are not displayed/included in sessions.
  • Incorrect Date range is set – If you select a date range, the report would only list data between those dates. So, make sure your dates are set correctly for the report you’re generating.

How do I filter contacts and generate reports?

There’re multiple ways to do it.

First method (easy-peasy): Go to Contacts, Click on Add Filter and select the field and associated option by which you would like to filter contacts. On selecting an option, the page will return the list of all attendees who have chosen that option. You can also export them to a CSV file by clicking on Export button.

Second method: Go to Analytics > Custom Reports. Click on New Report to create a report. Choose Contacts and Attendees under usertypes section. Choose First Name, Last Name, Email and other values under “Choose Associated fields” section. Select a field and the associated option. Remove dates from the date range above and click on Save. Then click on View Report button to view the report and download as CSV.