To send a payment reminder for a pending order, go to Orders, click on name of the customer from the order list. Click on Send Payment Reminder in the top right corner.
Tag: Memberships & Orders
How do I resend order invoice to a contact who purchased the tickets?
To resend an invoice to a contact, go to Orders. Click on name of the order form the order list. Click on Send invoice in the top right corner.
How do I print an invoice?
To print an invoice, go to Orders. Click on order name from the order list. Click on Print in the top right corner.
How do I enable payments for Memberships?
To sell memberships, you need to create a ticket under Basics (or choose an existing ticket) in your event dashboard.
Then go to ticket settings (Ticket settings for new ticket display after you create and save it for the first time).
Under selected ticket’s settings, Enable Membership and enter number of days for which this membership will be valid.
Click on save.
The Membership ticket will now be displayed in the list of tickets on your event website.
Users can now purchase memberships and once the payment is confirmed, their membership details shall display under My Membership accessible from user dashboard on the event website.
How do I accept payments for approved abstracts?
To accept payments for approved abstracts, you need to create a ticket under Basics (Not necessary if you want to choose an existing ticket) in your event dashboard.
Then go to abstract settings
Enable Accept payments for approved abstracts setting and Save.
You will now need to select a ticket type which will be used to accept payments for approved abstracts. The ‘Select a Ticket type’ drop down comes after you enable the above-mentioned payments button and save the settings.
The Abstract payment ticket will now be displayed in the list of tickets on your event website. Please note that this ticket will be hidden from general users and shall only display to authors who have one or more than one approved abstracts and are logged in.
Authors can now purchase this ticket type from the Buy tickets page (they also have to select the approved abstract from the drop down which is displayed when ticket quantity is selected).
Once the payment is confirmed,the associated abstract is displayed along side the purchased ticket.
Event admins can see these purchases under Orders in the event dashboard.
How to provide access to premium content to members?
Go to Roles & Access Control. Create a new role for contact usertype. Select content which would be accessible to
members only, and Save.
Go to Basics > Tickets and click on Settings icon of the membership ticket for which you’re setting up the content access. From the Role dropdown, select the Role which you just created, and Save.