Tag: Memberships & Orders

To accept payments for ticketing through offline payments, go to Payment Settings under Basics and choose from multiple options for offline payments including check, demand draft, pay at the venue, wire transfer.

You can choose from multiple payment options. Do not forget to enter the details for check and demand drafts and mailing address where you want to receive the check and demand drafts. Also make sure you enter the details of the venue where people can come and pay.

Please note that we do NOT charge any service fees for any payment transactions unless you’re using Dryfta payment gateway.

To confirm a pending order, go to Orders. Click on the customer name from the list or search it, select Confirmed in Order status drop down. Click Update.

To cancel an ticket in a confirmed order, go to Orders, click on customer name from the order list. Click on Cancel ticket for the ticket which you want to cancel.

To send a payment reminder for a pending order, go to Orders, click on name of the customer from the order list. Click on Send Payment Reminder in the top right corner.

 To resend an invoice to a contact, go to Orders. Click on name of the order form the order list. Click on Send invoice in the top right corner.