Month: July 2015

To send a payment reminder for a pending order, go to Orders, click on name of the customer from the order list. Click on Send Payment Reminder in the top right corner.

To cancel an ticket in a confirmed order, go to Orders, click on customer name from the order list. Click on Cancel ticket for the ticket which you want to cancel.

To confirm a pending order, go to Orders. Click on the customer name from the list or search it, select Confirmed in Order status drop down. Click Update.

To accept payments for ticketing through offline payments, go to Payment Settings under Basics and choose from multiple options for offline payments including check, demand draft, pay at the venue, wire transfer.

You can choose from multiple payment options. Do not forget to enter the details for check and demand drafts and mailing address where you want to receive the check and demand drafts. Also make sure you enter the details of the venue where people can come and pay.

Please note that we do NOT charge any service fees for any payment transactions unless you’re using Dryfta payment gateway.

To accept payments for ticketing through PayPal, do the following:

Go to Payment Settings under Basics

Enable PayPal under PayPal Express Checkout

Enter your PayPal email address you use to receive payments, and Save.

See screenshot below:

These details are necessary to make sure payments are processed and you’re notified of the transaction.

Please note that we do NOT charge any service fees for any payment transactions. It’s between you and the payment gateway provider. You get paid directly from your payment gateway provider. Payment provider may charge service fees though.