The access level ‘User + Admin’ is meant to display the field to admins
and the logged-in user (on the website) only. So, once a user is logged
in, she/he would see these fields. If you want to display the field publicly to all unregistered (guest) users, then
you need to set the field to Public access level.
Author: Harriet Winter
How can I change my email address?
Go to backend dashboard -> Hover mouse on your name and profile image which is located on right upper corner of
the site -> Click on My profile > Click on contact details tab -> Change your email
address -> Click on save button.
How do I add contacts to my conference/event?
To add a contact, go to Contacts.
Click on Add New Contact on top right.
Choose a User type from the left section.
User type is used to determine the contact type and display the fields accordingly viz. Contact, Attendee, Author, Reviewer, Staff.
After choosing the user type, enter the details for the contact.
If you want to make this contact a speaker or a moderator, make this contact as an attendee first, and then save it. After the page reloads,
click on Make Speaker button to create this attendee as either a speaker or a
moderator. Technically, a speaker is an attendee so that’s why we made
it mandatory to make contact an attendee before he/she could be made
into a speaker/moderator.
The username and password you set for this contact will be emailed to him/her once you click on Send credentials button on top. Before clicking on the button, make sure you have saved the data.
How do I edit/update a contact’s information?
To edit a contact, go to Contacts. Click on the contact’s name which you want to edit. If you do not see the respective contact in the list, do a search with contact name or ID. After you’re done editing, click on Save on the top right.
How to use Event check-in tools to check-in attendees to event?
There’re three ways admins can check-in attendees to event.
#1 Guest Check-in tool
To Check-In an individual attendee at your event, go to Contacts and click on Guest Check-in. (Search for the name of the attendee if you do not see it in your currently open list.) Click on Check-In switch below the attendee’s name to check-in attendee to event. See screenshot below.
If you want certain volunteers to be able to access the Guest Check-in tool only, go to Roles & Access Control (only super user has access to this tool), create a custom role “Check-in Staff” and set access control for this role to Guest Check-in tool only.
Once roles are created and access controls are set, you just need to create admin accounts for your volunteer (if not created already), assign this newly created role and send them a welcome email to set their password and be able to log in to their dashboard.
#2 Event check-in using QR code
Additionally, a volunteer can check-in attendee using the built-in Event Check-in scanner in the Dryfta event app. The scanner would scan the QR code in the attendee’s badge and then checks the attendee into the event.
For volunteers to be able to view the Event Check-in scanner, they need to have an Admin account. Using the admin login credentials, volunteer can log in to the app and view the Event Check-in Scanner under the App Navigation.
#3 Check-in an individual attendee to the event
To Check-In an individual attendee at your event, go to Contacts. (Search for the name of the attendee if you do not see it in your currently open list.) Click on Check-In button in the left and attendee shall be checked in. See screenshot below.
The concerned attendee also receives an automated email that he/she has been checked in to.
Adding profile photo of contacts
To add a profile picture of a contact, go to Contacts. Click on the name of the contact (search for the contact by name or ID if you do not see it in the current list) whose photo you want to upload/replace. On the left side, you shall see a default picture with a browse button. Click on browse button, choose photo from your computer, and click on Save on the top right. That’s it.