Month: January 2020

How to create Survey forms?

To create survey forms, go to Form builder and follow the steps below:

  1. Click on Add New Form button
  2. Enter a name for the form
  3. Select Survey form in the From type option.
  4. Click on Save. 

This will create your form, and a link to the newly created Survey form under Website builder > Navigation

Now click on Add new field to create questions in your form.

Last updated on Authored by Hema Pramasivam

Why I’m unable to add a co-author to my abstract?

Here’re three scenarios in which you would be unable to add a specific co-author to your submission:

Scenario 1: If an abstract is assigned to a reviewer, then this reviewer can not be added as co-author in the same abstract.

Scenario 2: If organization check is enabled, then the reviewer of the same organization as one of the co-authors of the abstract, can not be added as a co-author.

Scenario 3: If the co-author has already been included in maximum number of submissions that is allowed by the organizers, submitter would not be able to that co-author on additional abstracts.

Why the co-author’s information is being overwritten?

Here’s what has happened:
If a co-author already exists in the system (probably because another submitter submitted an abstract and added this co-author), the system does not allow the submitter to make any changes to the co-author’s profile.
So, if “Submitter” has added “co-authors” who already have a profile in the system from a different abstract submitted earlier, the “Submitter” would be able to add them to her abstract but would not be able to update their profile.
The reason system does not allow submitter to add information about a co-author who exists in the system is to prevent any submitter from being able to edit their profile information they have added on their own. 
An admin can update the co-author’s information from under Contacts Management in the backend, however.

Why my co-authors information keep disappearing?

Here’s what causes it: If a co-author already exists in the system (probably because another submitter submitted an abstract and added this co-author), the system does not allow the submitter to make any changes to the co-author’s profile.
So, if submitter adds a co-author who already have a profile in the system (either because they have created an account previously or have been added from another abstract submitted earlier), the submitter would be able to add them to her abstract but couldnt update their profile.
Why the system does it: The reason system does not allow submitter to add information about a co-author who exists in the system is to ensure data integrity i.e. to prevent any submitter from being able to edit co-author’s profile information they have added on their own. 
Resolution: An admin can always update the info from the backend. Alternatively, co-authors can update their information by going to Update profile button in the user dashboard menu.